Everything your website needs after launch, managed by one team.
Most organizations end up juggling a hosting company, a developer they call when something breaks, and a handful of plugin subscriptions. When something goes wrong, everyone points at someone else. Our managed service replaces all of that. We host, update, secure, back up and monitor your website or web application, and one team is accountable for keeping it running.
Included
One service. Everything included.
- Hosting on VPS infrastructure we manage, in the US, Toronto or Montréal
- Updates to WordPress core, plugins and themes, tested on a staging copy before they go live
- Daily backups, stored on the server and off it
- 24/7 uptime and security monitoring
- Urgent issues handled 24/7
- Security hardening, malware scanning and firewall protection
- SSL, DNS and email authentication (SPF, DKIM, DMARC) so your messages reach inboxes
- Performance tuning to keep pages fast
- Commercial plugin licences we supply, kept current
- Help when you need it, from people who already know your site
One accountable team
Why one service instead of hosting plus maintenance
When hosting, updates and fixes come from different providers, problems slip into the gaps between them. Was the outage the host’s fault or the plugin’s? Who restores the backup? With one managed service there’s one team, one point of contact and one invoice, and nobody to pass blame to.
For web applications too
Custom applications we build (portals, subscription platforms, operations tools) run under the same managed service, with the same monitoring, backups and support from the developers who wrote the code.
Your infrastructure, our management
Some organizations need to own their hosting account because of procurement rules, data policies or funder requirements. We can manage your website or application inside infrastructure you own, with the same service and the same accountability.
Where your data lives
If you have privacy obligations under Quebec’s Law 25 or PIPEDA, or a funder or policy requires Canadian data residency, we host in Canada. If you serve a US audience or have US requirements, we host there. Either way, you know where your site, database and backups are.
Getting started
From your current host to one accountable team
01
Review
We look at your current site, hosting and any known issues.
02
Move
We migrate your site to our infrastructure, planned to avoid downtime.
03
Secure and baseline
We harden the site, set up backups and monitoring, and record a performance baseline.
04
Run
From then on, updates, security, backups and support are ours to handle.
Has your site been hacked or flagged? Recovery comes first. Website security and recovery
What you own
Your domain, content, code and data are yours.
Commercial plugin licences we supply stay with us. If you ever move on, we hand everything over and tell you exactly which licences you’ll need to buy.
What we don’t do
We’re not an IT managed-services provider.
We look after websites, web applications and the servers they run on. We don’t manage office computers, networks or Microsoft 365, and we’ll tell you so up front.
Clients stay for years
He is very accessible and responds immediately to any kind of issue. I feel very comfortable knowing my website is in good hands.
Start the conversation
Talk to us about managed services
Tell us about your site or application and what’s prompting the change. We’ll reply within one business day.
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