Effective date: October 1st, 2026
Service provider: operating as Web World Strategies
These terms explain the rules for using webworldst.com and the standard conditions for managed website services provided by Web World Strategies (“Web World,” “we,” “us” or “our”).
The website terms apply to visitors. The managed services terms apply to clients who accept them through a service agreement, proposal, order or other documented acceptance. Visiting this website alone does not create a paid service agreement.
1. Website terms of use
Website content and ownership
Unless otherwise identified, the text, designs, graphics, branding and other materials on this website belong to Web World or are used with permission.
You may view the website and print or download reasonable excerpts for personal use or internal business reference. You may not reproduce, sell, redistribute or commercially exploit our materials without written permission, except where permitted by law. Third-party names, trademarks and materials remain the property of their respective owners.
Acceptable use
You must use this website lawfully. You must not:
- Attempt to access restricted accounts, systems or information without authorization.
- Introduce malware, interfere with website operations or bypass security controls.
- Submit fraudulent, unlawful, abusive or infringing material.
- Use our forms or contact details to send spam or impersonate another person.
- Collect personal information from the website without lawful authority.
We may restrict access where reasonably necessary to protect the website, its users or our systems.
Information and third-party links
Website information is provided for general information. We make reasonable efforts to keep it accurate, but information may change or contain errors. A service description or price on the website is not a binding quotation unless incorporated into an accepted agreement.
Links to other websites are provided for convenience. We do not control their content, availability, security or privacy practices. A link does not imply endorsement.
Website availability and liability
We make reasonable efforts to maintain this website, but do not guarantee uninterrupted access or error-free content. To the extent permitted by law, we are not liable for losses arising from reliance on general website information or use of third-party links. Nothing in these terms excludes rights or liability that cannot lawfully be excluded.
2. Our managed services agreement
Your accepted proposal, service order or service agreement identifies your plan, fees, billing period, service term and any applicable service-level agreement (“SLA”). Together with these terms, those documents form your managed services agreement.
If documents conflict, a separately signed agreement takes priority, followed by your accepted proposal or service order, any applicable SLA, and then these standard terms. Specific written commitments take priority over general descriptions.
These terms do not replace an existing client agreement unless the change is agreed in writing or made through a valid amendment process under that agreement.
3. What managed website services include
Depending on the plan purchased, managed website services may include:
- VPS website hosting.
- Website availability and security monitoring.
- WordPress core, plugin and theme updates.
- Applicable hosting software updates and security patches.
- Scheduled website and database backups, including on-server and off-server copies.
- Website support, routine troubleshooting and performance maintenance.
- Content updates and consultation within your plan’s allowance.
Your written plan specifies which services are included, resource limits, content-update allowances, support coverage, backup frequency and retention.
Updates may be delayed, tested separately or rolled back where compatibility, licensing or security concerns make immediate installation unsuitable. We will advise you when unsupported software requires replacement or additional work.
Unless included in your plan, major redesigns, new functionality, custom development, extensive malware remediation, copywriting, SEO campaigns, email hosting and third-party subscriptions are separately quoted. We will obtain approval before undertaking chargeable additional work, except for emergency measures expressly authorized by your agreement.
4. Client responsibilities
You are responsible for:
- Providing accurate contact, billing and account information.
- Supplying content, access credentials, instructions and approvals needed to deliver services.
- Holding the rights and permissions required for your content, images, software and data.
- Maintaining lawful website content, business practices and communications.
- Protecting account credentials and using multi-factor authentication where available.
- Informing us before you or another provider makes material changes to the website, hosting, DNS or integrations.
- Maintaining domain registration and third-party subscriptions unless we expressly manage them.
- Reviewing completed changes and reporting problems promptly.
You remain responsible for your website’s legal notices, accessibility requirements, customer communications and lawful handling of personal information. We remain responsible for our own obligations under applicable law and our agreement.
Delays in access, information or approvals may affect completion and response times. We will explain any resulting changes to scope or cost before additional work proceeds.
5. Acceptable use of hosting
Our hosting must not be used for unlawful activity, malware distribution, phishing, unauthorized access, unsolicited bulk messaging, intellectual-property infringement or activity that threatens other users or infrastructure.
You must not operate resource-intensive processes, bulk mailing systems, public file repositories or cryptocurrency mining workloads without our written approval.
Usage must remain within your plan’s storage, traffic and processing limits. If legitimate usage exceeds those limits, we will discuss optimization or an appropriate upgrade. We may temporarily restrict harmful activity where necessary to protect service availability or security.
6. Support and urgent issues
Support requests should be submitted through the contact channels identified in your agreement. Urgent issues include a website outage, suspected compromise, active data exposure or failure of a critical function such as checkout.
For an urgent issue, use your designated emergency contact method and provide the affected website, symptoms, time noticed and recent changes.
We prioritize requests according to severity and impact. Monitoring and support coverage operate as described in your plan. Availability of monitoring or a support channel does not guarantee immediate human response or resolution.
Binding response times, restoration targets and uptime commitments are those expressly stated in your applicable SLA. A response means acknowledgement and commencement of assessment; resolution depends on the cause, access, third-party cooperation and available recovery options.
We may isolate an affected website, restrict access, roll back changes or temporarily disable functionality to contain an urgent threat. We will notify you as soon as reasonably practicable and explain the action taken.
7. Backups and restoration
We perform backups according to your plan’s agreed schedule and retention period. Your agreement should identify the systems covered, including whether email, external platforms or other connected services are excluded.
We take reasonable steps to monitor backup completion and verify recoverability. Backups reduce risk but cannot guarantee recovery of every file, transaction or change. Information created after the latest usable backup may be lost.
Where restoration is required, we will assess the available backups and explain the likely recovery point and impact. Restoration may overwrite newer changes or transactions.
Restoration charges, if any, are governed by your plan. We will obtain approval for additional charges before proceeding unless emergency restoration is already authorized. We will not charge you to correct a problem caused by our failure to perform an agreed obligation.
Backups are intended for operational recovery, not permanent records retention. Tell us before onboarding if you require long-term archives or specific recovery objectives.
8. Ownership and commercial licences
You retain ownership of your domain names, content, business data and materials you provide.
Subject to payment for the relevant development work, you own the custom website code and deliverables created specifically for you, except for identified third-party components and pre-existing materials. Ownership of your domain and pre-existing content or data does not transfer to us because an invoice is unpaid.
Open-source software remains subject to its applicable licence. Third-party software, fonts, images and other assets remain subject to their owners’ licence terms.
Commercial plugin and theme subscriptions, agency licence accounts, licence keys and renewal entitlements supplied through Web World remain Web World’s property or contractual entitlements. They are not transferred on exit unless expressly agreed and permitted by the vendor.
This does not give Web World ownership of your website or override rights granted by an applicable open-source licence. When our licence coverage ends, you may need your own subscriptions to continue receiving updates, support or licensed features. We will identify those dependencies during handover.
For reusable tools or pre-existing code incorporated into your website, we grant you the continuing rights needed to operate and maintain the delivered website, subject to any disclosed third-party restrictions.
9. Fees, payment and late payment
Fees, currency, taxes, billing frequency and payment dates are stated in your accepted agreement or invoice. Recurring services are billed in advance unless otherwise agreed.
You must pay undisputed amounts by the due date. If you believe an invoice is incorrect, contact us promptly with the details so we can investigate.
Late-payment interest or administrative charges apply only where expressly agreed in writing and permitted by law. We do not impose an unstated late-payment rate.
If payment remains overdue, we may suspend affected services after giving at least 10 calendar days written notice and an opportunity to pay or resolve a genuine dispute. We will explain which services are affected and the consequences of suspension.
Suspension does not cancel amounts properly owed. Any reinstatement charge must be disclosed and agreed. We will not delete client data solely because payment is overdue without first following the termination and retention process below.
Price changes take effect at renewal after at least 30 days written notice, unless your agreement specifies otherwise. An agreed fixed-term price remains unchanged during that term unless you approve a scope change.
10. Suspension and termination
Either party may end an ongoing service with 30 days’ written notice, subject to any agreed minimum term or cancellation conditions.
We may suspend services immediately where reasonably necessary to address an active security threat, unlawful activity, serious hosting abuse or a binding legal requirement. We will limit the suspension where practicable and provide notice unless legally prohibited.
For other material breaches, we will normally give written notice and at least 10 calendar days to remedy the issue before termination. Immediate termination may be appropriate where a serious breach cannot reasonably be remedied.
On termination, you remain responsible for fees properly incurred up to the termination date and any expressly agreed commitments. Unless your agreement states otherwise, we will refund prepaid recurring service fees for the unused period after termination, less disclosed non-refundable third-party costs already incurred.
11. Handover and data retention
At the end of services, we will cooperate reasonably with you or your authorized replacement provider.
Standard handover includes an available export of website files and databases, client-owned credentials under our control, relevant configuration information, and identification of commercial licences requiring replacement. Domain transfers remain subject to registrar procedures and verification.
We will not withhold your domain, pre-existing content or business data as security for unpaid invoices. Rights in unpaid custom development remain governed by the applicable development agreement.
Standard handover is included. Migration work, rebuilding environments, replacing licensed components or supporting a new provider beyond standard handover may be separately quoted.
Unless otherwise agreed, we retain a recoverable website export for [30 days] after termination. We will notify you of the retrieval deadline before deletion. After that period, operational copies may be deleted, while residual backups expire through the normal retention cycle. Records required by law or reasonably needed to resolve a dispute may be retained securely.
You should verify receipt and usability of the handover materials before the retrieval deadline.
12. Privacy, security and data location
Our handling of personal information collected through this website is explained in our [Privacy Policy]([insert verified privacy-policy URL]).
For managed services, we access and process client information only as reasonably necessary to deliver, secure and support the services, follow lawful client instructions, or meet legal obligations. We use appropriate safeguards and require service providers handling that information to meet applicable contractual and legal obligations.
Primary hosting location: Canada, United States.
Backup storage locations: United States.
Support and other service-provider processing locations: Canada.
Information processed outside Canada may be subject to foreign laws and lawful access by authorities in those jurisdictions. Canadian-only storage or access is provided only where expressly confirmed in writing.
Tell us before service begins if you require particular data locations, sector-specific safeguards or restrictions on subcontractors. We will document any agreed requirements and provide advance notice of material location changes affecting them.
We will notify you without undue delay after confirming a security incident affecting personal information we process for you, provide available relevant information, and cooperate with containment and applicable notification obligations.
13. Service standards and limitation of liability
We will perform services with reasonable care and skill. No website, hosting environment, security control or backup system can guarantee uninterrupted operation, complete protection against attacks or recovery without data loss.
We do not guarantee sales, search rankings, traffic or other business outcomes unless expressly agreed. These qualifications do not excuse failure to perform our agreed service or SLA obligations.
To the extent permitted by law, neither party is liable to the other for indirect or consequential losses, including lost profits, lost business opportunities or reputational harm arising from the services.
Web World’s total aggregate liability arising from or relating to the affected services, whether in contract, negligence or otherwise, is limited to the fees paid or payable for those services during the 12 months immediately preceding the event giving rise to the claim.
These exclusions and limits do not apply to fraud, wilful misconduct, gross negligence, or liability that cannot lawfully be excluded or limited. Any additional treatment of confidentiality breaches, privacy incidents, intellectual-property claims or data restoration costs must be expressly stated in the accepted agreement.
Nothing in these terms removes mandatory statutory rights or remedies.
14. Governing law
These terms and service agreements are governed by the laws of Ontario and the federal laws of Canada applicable there.
Subject to mandatory applicable law, disputes will be submitted to the courts of Ontario. Before commencing proceedings, the parties will make reasonable efforts to resolve the dispute through discussion, without preventing urgent relief or allowing a limitation period to expire.
This clause does not exclude mandatory protections, language requirements or jurisdictional rules that apply to clients in Quebec or elsewhere.
15. Changes to these terms
We may update the website terms by publishing a revised version and effective date. Changes apply prospectively.
For managed services, material changes require at least 30 days’ written notice and take effect at renewal unless accepted earlier or otherwise permitted by the existing agreement. We will identify the changes and any available cancellation options.
Publishing revised terms does not, by itself, amend an existing fixed-term agreement or remove accrued rights.
16. Contact
Web World Strategies
Email: info@webworldst.com
Ontario: 905-233-2192
Quebec: 438-771-4784
Legal business address: Toronto, Ontario.